Shipping policy

Thank you for shopping with us! We’re committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing your order.

Order Processing

  • All orders are processed within 2–5 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During peak seasons, product launches, or sale periods, processing times may be slightly delayed.

Once your order is shipped, you will receive a confirmation message/email with tracking details.

Shipping Time

Estimated delivery times:

  • Within India: 3–8 business days

  • Remote locations: 7–12 business days

Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.

  • Our parcels are shipped using third party courier service providers

    1. Professional couriers
    2. DTDC
    3. Delhivery
    4. BLUE DART

     

  • Shipping provider is chosen based on the serviceability of the customer location to make sure there is no delay or confusions in the delivery.
  • Free shipping may be available on selected products or promotional offers.

Tracking Your Order

After dispatch, tracking information will be shared via email or SMS/WhatsApp (if provided during checkout).
Please allow up to 24 hours for tracking updates to appear.

Incorrect Address / Failed Delivery

Please ensure that your shipping address and contact details are accurate while placing the order.

We are not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses

  • Unreachable phone numbers

  • Customer unavailable at delivery location

Additional shipping charges may apply for re-delivery attempts.

Damaged or Lost Packages

If your order arrives damaged or if the package appears tampered with:

  • Please record an unboxing video immediately upon opening the package.

  • Contact us within 24 hours of delivery with your order number and proof.

We will review the issue and provide a suitable resolution.

Delays Beyond Our Control

Delivery delays may occasionally occur due to:

  • Weather conditions

  • Natural disasters

  • Strikes or transportation issues

  • Courier partner delays

  • High order volumes during festivals or sales

We appreciate your patience in such situations.

Contact Us

For any shipping-related questions, feel free to contact us:

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.